At Anat Furnitures, we aim to give our customers a smooth and worry-free shopping experience. We understand that sometimes plans change, and you may need to cancel an order. To make this process easy, our Anat Furnitures Cancellation Policy explains exactly how order cancellations and refunds work. This page is designed to be transparent, customer-friendly, and aligned with our commitment to quality service.
Order Cancellations Within 24 Hours
If you wish to cancel your order, you can do so within 24 hours of purchase. Any order cancelled during this period is eligible for a full refund with no deductions.
To request a cancellation, simply email us at anatfurnitures@gmail.com and include your Order ID to help us process your request quickly. Our team will review the details and initiate the cancellation process promptly.
Post-Dispatch Order Cancellations
Once your furniture order has been packed, dispatched, or shipped, it becomes non-cancellable. This is because our logistics and delivery process is already in motion.
However, you may still be able to return the product after delivery as per our Return & Refund Policy, provided the item meets the return conditions.
Customized or Made-to-Order Furniture
Customized, personalized, or made-to-order items are non-cancellable once the order is confirmed. These products are specially crafted based on your requirements, making it impossible to cancel or modify them after production begins. We encourage customers to review their custom design, size, and finish details carefully before placing the order.
Refund Timeline for Approved Cancellations
For eligible cancellations, refunds are processed within 7–10 business days. The refund amount will be credited back to the original payment method used during the purchase. Bank or payment gateway timelines may vary slightly, but we ensure your refund is initiated on time.
Our goal is to provide a transparent, reliable, and customer-focused cancellation experience at Anat Furnitures.